Browsing All posts tagged under »Southwest Airlines«

Handling Adversity/Martin Rosenfeld,JD

April 28, 2018

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How did Southwest Airlines handle the air disaster after the engine malfunction on Flight 1380? According TO Scott McCartney, in an April 28,2018 WSJ article, airline employees were immediately dispatched to help airline passengers with travel arrangements and even trauma counseling. But how does one deal with the negative publicity that accompanies tragic stories such […]