Browsing All posts tagged under »Listening Skills«

Listening/Martin Rosenfeld, JD

August 18, 2019

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A good mediator must be a good listener. What happens when one feels s/he is being heard? William Ury, mediator guru, sums it all up in one sentence: “When you listen to someone, it’s the most profound act of respect.” Many complain in life that they are not “being heard”. It is often no wonder; […]

A Hero Dies/Martin Rosenfeld, JD

August 26, 2018

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This weekend saw the death of one of the true heroes we have left in America. The name of the gentleman was Senator John McCain. In a tweet, Peter Baker of the NYT summed up the Senator’s life by saying that he was not remarkable because he was a perfect person. He was remarkable because […]

Two Parties, Two Sides/ Martin Rosenfeld, JD

August 13, 2018

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In a post dated August 12, 2018, Professor Max H. Bazerman, of the Harvard Business School, discussed negotiation theory. What is it that many people in a negotiation forget to note? “Many people neglect to think about the other side’s point of view.” Think …”about the world from the other side’s perspective.” Each party believes […]

Respect/Martin Rosenfeld, JD

May 16, 2018

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Studs Terkel was an author, actor, and media presence for decades. His radio shows are going to be made available to new listeners online, 10 years after his death. In his memoir “Touch and Go” he explains the art of gaining people’s trust in the following way: “The person recognizes that you respect them, because […]

Having Better Conversations/Martin Rosenfeld, JD

December 2, 2017

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Celeste Headlee has written on “10 Ways to a Better Conversation”. This advice will aid in mediations, negotiations, and all conversations. Among her suggestions are the following: If you expect no response or disagreement, settle for writing a blog. Conversations of all types invite responses. Do not pontificate. Don’t assume your experience is the same […]

The Art of Listening/Martin Rosenfeld, JD

August 29, 2015

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There is one quality that the mediator and the parties to the mediation need to share. It is the art of listening. It is difficult to proceed with any negotiation if a party has the feeling that they are not being listened to. ┬áIn a recent post at mediate.com, Mediator Nancy Foster, JD wrote on […]

The Key to Wisdom/Martin Rosenfeld

July 17, 2013

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There is an expression in the Talmudic literature that states the following: “The safeguard for wisdom is silence.” One of the legendary legislators of this past centurt was the Speaker of the House, Sam Rayburn. Mr. Rayburn was known for his laconic and reserved personality. When asked why he spoke so little in public, he […]