Browsing All posts tagged under »Listening Skills«

Having Better Conversations/Martin Rosenfeld, JD

December 2, 2017

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Celeste Headlee has written on “10 Ways to a Better Conversation”. This advice will aid in mediations, negotiations, and all conversations. Among her suggestions are the following: If you expect no response or disagreement, settle for writing a blog. Conversations of all types invite responses. Do not pontificate. Don’t assume your experience is the same […]

The Art of Listening/Martin Rosenfeld, JD

August 29, 2015

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There is one quality that the mediator and the parties to the mediation need to share. It is the art of listening. It is difficult to proceed with any negotiation if a party has the feeling that they are not being listened to.  In a recent post at mediate.com, Mediator Nancy Foster, JD wrote on […]

The Key to Wisdom/Martin Rosenfeld

July 17, 2013

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There is an expression in the Talmudic literature that states the following: “The safeguard for wisdom is silence.” One of the legendary legislators of this past centurt was the Speaker of the House, Sam Rayburn. Mr. Rayburn was known for his laconic and reserved personality. When asked why he spoke so little in public, he […]

Talking As A Cure/Martin Rosenfeld

April 15, 2013

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A recent article by Laura Landro appeared in the Wall Street Journal on the topic of communication and the doctor-patient relationship. One fascinating insight was that 44% of patients do not know why they are going to have surgery. When such important events are not properly understood it becomes clear that better communication is needed. […]

What Comprises Half of Communication?

August 13, 2010

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You might be married and desire better communication. Or, you might be going through divorce and desire more productive dialogue. There is an article that discusses the art of listening and it is worth reading. It is written for the workplace but its application is universal. The article tells us, in simple but poignant terms, that half of […]