Browsing All posts tagged under »Empathy«

Empathy/Martin Rosenfeld, JD

October 14, 2018


Ever have a bad day? We all have such days. How about a bad week? That too is familiar to many of us. How about a difficult few months? That is what happens to people who are in a crisis-mode. The reason for this bad stretch might be personal problems, medical issues, financial setbacks, etc. […]

Dignified Mediations/Martin Rosenfeld, JD

October 29, 2017


How can one create dignity in a mediation or negotiation? It is not as hard as one might think. Parties appreciate being treated seriously and with a modicum of respect. Some strategies for conveying respect for an opponent include the following: *Listen to another party without interruptions and with rapt attention. *Have a real curiosity […]

I Am Sorry You Are Hurting/Martin Rosenfeld,JD

December 31, 2016


An article appeared about mental health at The article cries out for sensitivity for those who are challenged by poor mental health. What one says and what one does not say is of great import. one suggestion is to say “I am sorry you are hurting.” The need for empathy is of great benefit for […]

An Approach to High Conflict People/Martin Rosenfeld

July 24, 2011


Bill Eddy is an attorney, mediator, and therapist. In July’s edition of,Attorney Eddy explains how to deal with High Conflict People by a method called E.A.R. We can ca;m people’s upsetedness by showing Empathy, Attention, and Respect. Working with the self-evident proposition that High Conflict People get upset rather easily, Attorney Eddy lays out […]