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A few days ago, Amy Cooper was walking her dog in Central Park. An African-American gentleman told her that her dog was not leashed. Ms. Cooper reacted to this comment by calling NYC police and falsely claiming she had been threatened by the man. Ultimately, the story went viral and Ms. Cooper lost her job […]
March 2, 2020
I was in a classroom the other day, and I saw notes on the whiteboard about acting collaboratively. The first sentence read as follows: “Focus on the situation, issue or behavior, not the person.” A negotiation can get bogged down when people let their feelings for the other party dominate their thinking. In a collaborative […]
July 20, 2019
An article by Professor Kathleen D. Vohs on cognitive dissonance appeared at WashPo on July 18, 2019. The question at hand was how was it possible for supporters of President Trump not to protest the comment that 4 Congresswomen go back to the places from which they came. To many, the racist intent of these […]
July 13, 2019
Author Judy Ringer has a post at mediate.com entitled “We Have to Talk:A Step-by-Step Checklist for Difficult Conversations”. Her advice is practical and insightful. Four of her points are outlined here: *Enter talks with a positive and not a negative goal. Your goal should be to find solutions and not to simply vent. *Consider which […]
November 7, 2018
A mediator is a professional who helps parties involved in disputes avoid reaching an impasse. But the Mediator may truly be able to impact on lives in ways not conveyed in a simple job-description. Because of her/his role of trust, a Mediator might find that there is a role to play in the following mental […]
November 18, 2017
I just came across and old post by Lee Jay Berman on mediate.com. It is entitled “13 Tools for Resolving Conflict in the Workplace, with Customers and in Life”. It is a well-written overview on conflict and its solutions. Some points Mr. Berman makes about anger are of great consequence to mediation sessions. The anger […]
May 28, 2020
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