Browsing All posts tagged under »Dean Rusk«

Dean Rusk on Persuasion/Martin Rosenfeld, JD

March 1, 2020

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Want a great quote about the power of mediation? Try this one by the 1960’s Secretary of State, Dean Rusk: “One of the best ways to persuade others is with your ears — by listening to them.” The art of listening in a mediation begins with the mediator. However, the skilled mediator needs to model […]

Listening is a Lost Art/Martin Rosenfeld, JD

December 14, 2019

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Dean Rusk, the late Secretary of State for two administrations, once said the following: “One of the best ways of persuading others is to listen to them.” One of the cardinal teachings of Dale Carnegie is that people want to know they are being heard. Strong leaders use their ability to listen to accomplish a […]