The Little Things/Martin Rosenfeld, JD

Posted on July 2, 2017


A California realtor was interviewed in the Wall Street Journal. His name is Sean Stanfield. He stated that he never relies on lockboxes to allow entry for the prospective buyer. “We always have a member present…It is the little things…that make the biggest difference.” What can make a difference in a mediation? It is hard to predict, but often it is the little things. But they are not so little. It is having someone listen to you. It is feeling respected. It is feeling that you are being treated with dignity. It is an apology.  It is two people working together to get to Win-Win. It is truly the little things that can break a deadlocked discussion and/or lead to dispute resolution. Mediate. Be dignified. Try too get to Win-Win. Mediate don’t litigate. The little things may make a big difference.